Lab Clerk/Phlebotomist

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Monday - Friday 8 am - 5 pm

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

*Phlebotomy experience, certification preferred
*Computer skills to include: Windows, Microsoft office, electronic medical record ( EMR) and laboratory information systems ( LIS) and faxing
*Knowledge of insurance relationship to laboratory testing and medical office practices

The Lab Clerk/Phlebotomist is responsible for carrying out laboratory procedures involving the collection, handling, and processing of human laboratory specimens. They also handle incoming telephone calls, providing answers to queries or directing calls to the appropriate personnel. They consult with Technologists for clinical direction, receive patients, and prioritize/manage workflow at the reception desk. Additionally, they perform data entry using information systems, ensure the upkeep of office and medical supplies, and follow detailed instructions using established methods and procedures. This position may perform designated waived testing as trained with oversight from the Technologist.

* Clinical Laboratory skills appropriate to perform waived, moderate, and high complexity testing.
* Understanding of age specific and cultural needs of UHC student patients and providers.
* Competent in laboratory information systems, inventory and human resource management.
* Skilled in critical thinking, prioritizing, organization, communication across levels of understanding and privacy/confidentiality.

* See objects closely, as in reading.
* Discriminate color.
* Hear normal sounds, as in answering telephone.
* Give and receive verbal commands.
* Push, pull, or lift objects with minimum effort continuously, moderate effort frequently, and maximum effort occasionally.
* Sit, stand, or remain on feet for 50 minutes consecutively, 8 hours per shift.
* Perform motor skills.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Phlebotomy:
* Uses 2 types patient identifiers to ensure accurate patient identification and sample labeling.
* Performs venous blood collection using various techniques: syringe, vacutainer, butterfly, capillary collection, blood culture collection.
* Successfully performs venipuncture without injury, missing only the most difficult patients.
* Evaluates patient anxiety prior to phlebotomy and offers coping techniques and instruction.
* Able to identify adverse reactions and acquires assistance.

Laboratory Clerk:
* Handles phone calls in a helpful and courteous manner, expeditiously determines need, gives information or forwards caller to appropriate person.
* Greets patients in a helpful and courteous manner, organizes and directs patient/specimen flow.
* Verifies identification of patients and specimens by using 2 identifiers.
* Receives specimens or initiates specimen collection.
* Manages efficient, prompt distribution of specimens to the appropriate testing area using standard precautions.
* Reviews in-coming orders for appropriateness.
* Receives and accessions laboratory specimens using electronic systems with accuracy and efficiency.
* Communicates patient preparation needs and specimen requirements.
* Gives accurate and precise instructions to patients for specimen collection.
* Prioritizes tasks for technologists.
* Manages simultaneous demands effectively.

Patient Testing:
* Perform designated waived Laboratory testing as trained and overseen by Technologist.
* Follows specimen identification requirements, quality control and procedure details.
* Accurately reports results into the laboratory information system ( LIS) and the electronic medical record ( EMR).

Billing Management:
* Evaluates patient billing and identifies preferred payment method and those requirements.
* Generates accurate billing statements.
* Applies appropriate fees and charges.

Material Resource Management:
* Establishes inventory control of specimen collection supplies and materials to rotate and eliminate out-of-date supplies
* Prepares order lists for Laboratory Manager.
* Maintains stock to promote ease of use during patient care tasks.
* Maintains patient specimen collection areas and supplies.