Laboratory Technician 2, Client Services

Description Join our team at the Immunogenetics Center as a Laboratory Technician 2, where you'll play a vital role in client services. Your primary duties will include:
* Answer incoming calls and address service problems, requests for patient and/or client information for clinical reports.
* Prepare and send supplies to clients, including inventory management and ordering of all client supplies and department supplies.
* Identify specimen types, reviewing labels/orders, and ensuring volume stability of specimens.
* Receive and accession client specimens.
* Perform specimen processing related to clinical testing using laboratory equipment.
* Monitor and facilitate the internal routing of specimens, requisitions, and reports.
* Perform data entry in LIS and maintaining inventory of supplies.
* Handle administrative tasks such as printing, scanning, faxing, and filing reports.
Salary Range: $32.77 - $43.22/hour

Qualifications * High School diploma or equivalent (e.g. HiSET or GED).
* At least 2 years of customer service experience in a clinical laboratory setting.
* Outstanding customer service skills.
* Proficiency in Microsoft Office suite.
* Ability to work a flexible schedule based on operational needs.
* Superb time management and organizational skills.