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Client Relationship Team Manager

Capital Group
retirement plan
United States, New York, New York
May 17, 2024
"I can succeed as a Client Relationship Team Manager at Capital Group." As CRT Manager, you will lead a team that anticipates, facilitates, and advances client servicing and Private Wealth prospecting and sales efforts. In this role, you are responsible for developing and maintaining a strong, collaborative team environment, coaching and mentoring associates on development objectives and ensuring accountability and driving operational and procedural compliance. " I am the person Capital Group is looking for." You will work closely with the Regional Director, working to develop and execute regional business strategies, in support of national business objectives. You will manage associate performance and development through coaching to ensure goals and objectives are attained. You communicate effectively with other internal managers and senior managers primarily on operational, technical, and project-related issues. You will manage strategic business support for the department and the Private Client Services team. You will ensure that the highest level of service is efficiently delivered by the team. You will provide high level guidance and resolutions on escalated issues, exceptions, and complex requests with broad impacts. You ensure established guidelines are followed within the team, establishing individual/team goals and objectives for associates to support business area objectives. You proactively review team processes and work product to identify risk, assure best practices and align with current business needs. Posting End Date: June 1, 2024 New York Base Salary Range: $156,935-$251,096 In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here . * Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.